Our cloud CRM solution

SmartWe® is a platform that supports your team in their daily work with fascinatingly simple contact management, central document storage, team calendar and lead management. With SmartWe, you can delight your customers day after day.

SmartWe® at a glance

  • Lean processes, tangible efficiency
    Structured contacts management and a seamless sales workflow — simplify complexity, maximize impact.
  • Full focus on your customers
    All relevant customer and contact data is centrally stored. This helps users keep track and build stronger relationships.
  • Intelligent assistants
    Smart assistants provide the right insights at the right moment, powering a future-proof customer relationship management.
  • Easily scalable
    SmartWe adapts to your requirements anytime and anywhere. Apps can be tailored to your needs and expanded at any time.
  • Ready to use anywhere
    SmartWe works on smartphones, tablets, and laptops. Access customer and project data anytime, anywhere – seamlessly, even while on the move.
  • Digitally sovereign
    Users stay in control of their data. SmartWe liberates you from platform monopolies, delivering a transparent and reliable solution.
Focus on customers

Contact management

In SmartWe you can find all information about customers and contacts in one place. Give your customers exactly the right amount of attention they desire from you and start organizing your relationships in a customer-centric way.

Carpe Diem

Calendar

The calendar of our cloud CRM solution helps you to structure your day with ease and makes planning appointments with your team simple. Impress customers and colleagues with your excellent appointment management. This is how you make the most of the valuable resource of time.

Organized leads

Lead management

You want more prospects and enthusiastic new customers? Then organize your leads in a structured way right from the start and don't lose sight of any of your sales opportunities. SmartWe makes your results measurable and shows you how successful you are with your strategy and your products. Stop dreaming about after-sales and cross-selling potential and let them become reality.

Find instead of search

AI-based search

In the spirit of the famous quote by Pablo Picasso "I do not search, I find", all relevant information is available to you even faster. Based on your individual usage, the AI-based Picasso search clearly orders your documents, appointments and contacts.

Smart Workflows

Automate processes

Your workflows have never been so smart: Business Process Automation simplifies recurring tasks with just a few clicks and turns them into a comprehensive process that is going to decrease your manual workload. You model the individual steps simply via drag and drop, and will benefit from consistent processes.

Individual apps

App Designer

Enjoy the unlimited freedom to customize SmartWe apps to your individual needs. And best of all, you don't need to have studied computer science. The App Designer is very easy to use and can be operated intuitively.

Well-connected

Community CRM

Beyond traditional CRM – a community CRM brings real conversations and connections to your customer relationships: Bringing people, data, and communications together to create a thriving brand-community platform. This fosters meaningful converations, personal interactions, and real connections that boost community loyalty and activity. By making communication more individual and dialogue-driven, marketing and service teams strengthen the long-term success of the community.

Which SmartWe® suits you best?

Whatever your needs, we have the right SmartWe for you.
Try SmartWe 30 days free of charge – the trial period ends automatically, you don't have to do anything. SmartWe can be cancelled monthly and you can export your data at any time.

SmartWe Starter

For your smart start in successful relationship management

14.90 €
Net / User / Month
Start free of Charge
  • check Customer and contact management
  • check Lead management
  • check Task and schedule management
  • check Integrated central document filing
  • check Personalized mailings and letters
  • check Customer dossier with extensive history
  • check Integration into the Unternehmensverzeichnis.org directory
  • check Intelligent search and filter options
  • check Picasso assistant for individual daily overview
  • check Telephony integration (CTI via TAPI)
  • check CRM sidebar for MS Outlook
  • check Protected access through intelligent rights management
  • check Access to the SmartWe App Store
  • check Configurable change notifications
  • check Comments function
  • check Add-in for MS Teams
  • check SmartTags
  • check Two-factor authentication via SecureLogin app
expand_more

SmartWe Team

For best collaboration, flexible and customizable according to your needs

29.90 €
Net / User / Month
Start free of Charge
  • check Customer and contact management
  • check Lead and receipt management
  • check Task and schedule management
  • check Integrated central document filing
  • check Personalized mailings and letters
  • check Customer dossier with extensive history
  • check Integration into the Unternehmensverzeichnis.org directory
  • check Intelligent search and filter options
  • check Picasso assistant for individual daily overview
  • check Telephony integration (CTI via TAPI)
  • check CRM sidebar for MS Outlook
  • check Protected access through intelligent rights management
  • check Access to the SmartWe App Store
  • check Configurable change notifications
  • check Comments function
  • check Add-in for MS Teams
  • check SmartTags
  • check Two-factor authentication via SecureLogin app
  • check Offline capability of the mobile apps
  • check Archiving e-mails on the server
  • check Synchronization of tasks, appointements and contacs directly with mobile devices
  • check Own document template (PDF & MS Word)
  • check Individual user interface design (charts, fields, key figures, etc.)
  • check Definition of custom rights groups
  • check Definition of mandatory fields
  • check Online meetings with MS Teams
  • check Template management incl. validity period
  • check Toolkit for creating new apps*
expand_more
Bestseller

SmartWe Premium

For successful CRM, perfect for optimal relationship management

39.90 €
Net / User / Month
Start free of Charge
  • check Customer and contact management
  • check Lead and receipt management
  • check Task and schedule management
  • check Integrated central document filing
  • check Personalized mailings and letters
  • check Customer dossier with extensive history
  • check Integration into the Unternehmensverzeichnis.org directory
  • check Intelligent search and filter options
  • check Picasso assistant for individual daily overview
  • check Telephony integration (CTI via TAPI)
  • check CRM sidebar for MS Outlook
  • check Protected access through intelligent rights management
  • check Access to the SmartWe App Store
  • check Configurable change notifications
  • check Comments function
  • check Add-in for MS Teams
  • check SmartTags
  • check Two-factor authentication via SecureLogin app
  • check Offline capability of the mobile apps
  • check Archiving e-mails on the server
  • check Synchronization of tasks, appointements and contacs directly with mobile devices
  • check Own document template (PDF & MS Word)
  • check Individual user interface design (charts, fields, key figures, etc.)
  • check Definition of custom rights groups
  • check Definition of mandatory fields
  • check Online meetings with MS Teams
  • check Template management incl. validity period
  • check Toolkit for creating new apps
  • check Map display
  • check Proximity search
  • check Programmable fields
  • check Fan principle
expand_more

* Can be booked optionally. There are additional costs per month and per active user.

All prices quoted are exclusive of the applicable VAT.

success stories

Many customers are already using
the fair.digital freedom of SmartWe®.

SmartWe Apps

Apps that make your life easier.

Edit and manage all your documents in one place.

The dashboard provides you with the most important key figures in a compact format.

Prioritize tasks within the team and never miss a deadline again.

SmartWe accompanies you step-by-step through projects.

Connect your phone and CRM to take notes on the Phone call.

Link your mails with the customer file to have the mail history always in view.

SmartWe App Store

One store.
Many possibilites.

No matter the area in which you want to start using SmartWe, with the pre-installed apps you can certainly fulfill many wishes that you had not even thought of before. But that's not all – of course you can expand your SmartWe with suitable apps and services from the store.

Mobile CRM + AIA®

Work on the move.
Anytime and anywhere.

Enjoy a completely new quality of customer relations – SmartWe gives you freedom and makes you independent. Let your personal relationship manager accompany you on your smartphone or tablet – worldwide, around the clock. And not just when you're online. You can also continue to work offline without any problems. Simply download the SmartWe app to your device and off you go!

Apple App Storechevron_right

Google Play Storechevron_right

Microsoft Storechevron_right