Privacy policy Microsoft 365 Add-In
SmartWe is a cloud-based application for your xRM from SmartWe World SE. As an additional client for your daily work, we provide you with the Microsoft 365 Add-In, which you can download into your Microsoft Outlook 365. If you do so, the rights described here apply.
Responsible body
App creators:
SmartWe World SE
CAS-Weg 1-5
76131 Karlsruhe
represented by CEO Martin Hubschneider.
Installing the add-in
When downloading the Microsoft 365 Add-In, all the necessary information is transferred to the Microsoft Store. To find out what information is transmitted see the Microsoft Store terms of use. We do not control and are not responsible for this data collection.
We do not further process or save the data that is collected.
Required authorizations
We do not require any further authorizations for you to use the Microsoft 365 add-in.
Data required to use the app
You need a SmartWe account to use some of our services. This account is created for you and assigned to you by an administrator in your organization.
- Tenant
This is used as a unique identifier on the SmartWe server - User name
This is used as a unique identifier on the SmartWe server - Password
Your personal SmartWe password, which either you or your administrator assigned to you, is also required to log in to the SmartWe app. If you change your password, the new password will also apply to the SmartWe app. Please keep your password confidential to protect your SmartWe account. You are responsible for the activities involving your SmartWe account. Please do not use your SmartWe account password for third party services. If you notice any unauthorized use of your password or your SmartWe account, please inform your administrator immediately.
Personal data
You can set content in the context of your SmartWe client. You retain the copyright and all existing commercial property rights to any content you generate while using our service.
Employees of SmartWe World SE or contractually authorized service providers of SmartWe World SE will only have access to your data if your organization explicitly grants access to this data.
Your data is stored on a server in Germany and fully complies with the guidelines of the quality seal SOFTWARE HOSTED IN GERMANY ®.
For further details on the storage of personal data, please refer to SmartWe's privacy policy.
Transmission of data to third parties
The data you enter will remain within the context of your SmartWe client and will not be transmitted to third parties. Observe the data protection provisions of third parties if you plan to use third-party extensions with SmartWe.
Feedback functions
Automatic error reports
The Microsoft 365 Add-In does not have any automatic feedback functions.
Display log
You can send us an error report at any time. In the lower pane, you can display the content of the log file using the “Display log" button.
Depending on the Microsoft Outlook client you are using, you can download this information and/or copy it to your clipboard and then send it to us via the support channels.
In order to understand the context of your feedback, the following data is collected:
- Information about your end device such as browser and operating system
- The SmartWe version used
- Error messages
Communication channels
If you would like to contact SmartWe World SE, then please send an e-mail to info@smartwe.world.
Data protection officer contact details
Thomas Heimhalt (External Data Protection Officer)
DATENSCHUTZ perfect GmbH
E-mail: datenschutz@smartwe.world
Changes or revisions to the privacy policy
This privacy policy is currently valid as of January 15, 2025.
From time to time, it may be necessary to revise this privacy statement to better conform to current circumstances, for instance; due to legal changes or the further development of our app, or the implementations and demands of new technology. Only the privacy statement which can be accessed at the time of your visit is valid.